Debden is the latest tube station on the eastern section of the Central line to become step-free. (Credit: Google Maps)
TfL announced yesterday that the access improvements include two new lifts and a pedestrian bridge linking the platforms.
Manual boarding ramps are currently available, along with tactile paving along the full length of both platforms.
Debden is the latest tube station on the eastern section of the Central line to become step-free.
In a statement on the TfL website, it says: “All London Underground, Overground and Rail stations, including Debden, operate a turn-up-and-go service for customers needing assistance on TfL services.
“Customers using this service do not need to pre-book assistance and can request help on arrival at the station.
“Staff are trained to offer support and advice to help customers with accessibility needs complete their journeys.
“London Underground staff will assist wheelchair users by pushing their wheelchair, if required, and can guide visually impaired customers by the arm.
“Staff guiding visually impaired customers will wear a single-use disposable sleeve on their arm to give both customers and staff additional protection.
“Members of staff can also remove their face covering to speak with customers at a 2m social distance.”
Anyone needing further accessibility information at stations can find information on both the TfL website and TfL Go app.
The TfL Go app uses real-time customer information to provide status updates and information on smartphones, enabling customers to travel at quieter times outside peak hours.
This can help them follow government guidelines around social distancing.
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Tags: Debden, TfL, TfL Rail
